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TERMS & CONDITIONS

TERMS & CONDITIONS

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.

If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least [18] years of age to use this website.

By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least [18] years of age.


 

License to use website

Unless otherwise stated, CryoLumina owns the intellectual property rights in the website and material on the website.

Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions.


 

You must not:

Republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; edit or otherwise modify any material on the website.


 

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without CryoLumina express written consent.

You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without CryoLumina express written consent.


 

Restricted access

Access to certain areas of this website is restricted. Weight Logic LLC reserves the right to restrict access to any areas of this website, or indeed this entire website.

If Weight Logic LLC; dba CryoLumina provides you with a user ID and password to enable you to access restricted areas of this website or other content or services,
you must ensure that the user ID and password are kept confidential.

Weight Logic LLC; dba CryoLumina may disable your user ID and password in Weight Logic LLC; dba CryoLumina sole discretion without notice or explanation.


 

Reasonableness

By using this website, you agree that these terms set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.


 

Breaches of these terms and conditions

Without prejudice Weight Logic LLC; dba CryoLumina other rights under these terms and conditions, if you breach these terms and conditions in any way, Weight Logic LLC; dba CryoLumina may take such action as Weight Logic LLC; dba CryoLumina deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


 

Variation

Weight Logic LLC; dba CryoLumina may revise these terms and conditions from time-to-time.

Revised Terms and Conditions will apply to the use of this website from the date of the publication of the revised Terms and Conditions on this website.

Please check this page regularly to ensure you are familiar with the current version


 

Entire agreement

These terms and conditions, together with our Privacy Policy and Cancellation and Refund Policy, constitute the entire agreement between you and Weight Logic LLC; dba CryoLumina in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.


 

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Law of the United States of America and Laws and Regulations of the state of Texas, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts in Texas.

 

Gift Certificate Redemption

Customers must present a digital proof of the gift certificate at the selected Weight Logic LLC; dba CryoLumina in order to choose and schedule their services.

A copy of the gift certificate is always sent to the purchaser after the payment process has been completed.

Appointments are subject to availability and must be requested directly at the Spa's reception or online appointment portal.

If you do not use the full value of the Gift Certificate on your initial visit, the spa partner will issue a credit towards a future appointment, which needs to be redeemed within 60 days.

You can purchase spa treatments or spa products, memberships, or plans for the receiver and/or any other person. No partial refunds apply for unused amounts and these cannot be used for tips.

 

Memberships

 

Once you enroll in one of our memberships our staff can either set up reoccurring automatic credit card charges every month or you can pay the full amount in advance.

First payment is due upon enrollment with all payments to be charged every month on the same day as enrollment started.  

You may cancel your membership at any time after six months with a written notification of termination 10 days prior to the next billing cycle.                                                             

Memberships cannot be reinstated for a period of six months after cancellation.

If you cancel prior to your initial 6-month agreement, there will be a $125 cancellation fee along with payment of any services rendered that month at regular or current pricing (whichever is lower).         

To pause your membership for any reason please notify us to make arrangements for remaining sessions and time for pause. If we do not hear from you regarding a pause in membership you will continue to be billed monthly.

•           Services do not rollover to the next month

•           No cash or credit refunds will be given for services not used.

•           Membership benefits cannot be shared

 

 

 

Refund & Cancellation Policy

Even though Weight Logic LLC; dba CryoLumina strives to provide the highest standards in quality, safety and guest satisfaction, we are not safe from any unexpected events that might happen before or during your treatments or sessions. Therefore, please find our Refund & Cancellation Policy below.


 

TERMS & CONDITIONS

The information below sets forth the Refund & Cancellation Policy of both online pre-bookings, as well as direct purchases at any of our local spas for: WEIGHT LOGIC LLC; DBA CRYOLUMINA.


 

1. Refund will be provided as following

If the customer cancels...

  • up to 24 hours prior to the scheduled time of service: full refund

  • less than 24 hours: 50% refund

  • delay from 15 minutes after scheduled time: no refund*

  • no show: no refund

  • Memberships with unused sessions in 30 day period will not carry over will not be eligible for refund or credit, no transfers of sessions or memberships allowed

For cancellations of services or gift certificates purchased online with an open date, the arrival date will be taken as a deadline.

Cancellation of services purchased at the local spa require cancellation directly at the spa reception or online appointment portal.

* Delays by 15 minutes or more will be seen as “no show” and result in no refund. For some treatments, you may have the option of a reduced service time.

 

2. No fee applies, in case of...

  • service cancelled by Weight Logic LLC; dba CryoLumina

  • medical reasons

Please note that we are not able to refund any kind of fees, charged or paid to a third party, like Paypal or bank.

Refund will be issued to the original form of payment that you used upon purchase. The accreditation terms are subject to existing bank clearing regulations, which are not controlled by Weight Logic LLC; dba CryoLumina. In some cases, it may take up to 45 days to see the refund reflected on your account due to bank regulations.


 

3. Third-party purchase

In case of cancellations of services purchased through another website or agency, their Refund & Cancellation Policy must be followed.

 

Weight Logic LLC; dba CryoLumina strives to provide excellent customer service and guest satisfaction. Therefore, please address any kind of issue directly to our team at the on-site spa, as this is where we can serve you best.

Weight Logic LLC; dba CryoLumina Online, accounting Inquiries

Weight Logic LLC; dba CryoLumina Online offers Spa Services in Texas. For business inquiries reach out to our Frisco Texas Office at:

  • Mail: Weight Logic LLC; dba CryoLumina

  • Company Address: 7777 Warren Pkwy Suite 200; Studio 137, Frisco TX 75034

  • Company Main Phone: 972-886-5968

  • Business Contact: M. Stamps

  • Direct Phone Line: 972-886-5968

  • info@CryoLumina.com

Please let us know how we can help you.

Thank you for choosing CryoLumina!

For further information, please contact us at info@CryoLumina.com

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